Solutions Architect

The Core AAI team in T&I is responsible for enabling advanced IAM/AAI services at the European and International level. The team currently delivers services to national and pan-European Research Infrastructures, to the European Open Science Cloud, to EuroHPC systems and to student mobility programmes (e.g. Erasmus), enabling millions of users to access critical research and educational services and resources. 

The Solution Architect role will play a critical role in the success of the GEANT T&I Programme Solutions Architects will engage and collaborate with both potential and existing customers to design, develop, implement, and deliver AAI solutions. They will work closely with cross-functional teams to transform business requirements into technical solutions, ensuring that projects and initiatives are executed effectively, requirements are addressed, and project timelines are met. Additionally, they will manage regular customer calls, assist with agenda preparation, follow up on action items, and foster positive relationships between GÉANT and external partners. 

• Design and Develop Tailored IAM Solutions: Work closely with customers to understand their Identity and Access Management (IAM) requirements, leveraging the Core AAI Platform to design and implement scalable, secure, and effective IAM solutions. 
• Seamless Integration and Configuration: Ensure seamless integration of IAM solutions with customers’ existing IT environments, configuring the Core AAI Platform to align with business objectives, security policies, and technical constraints. 
• Policy and Compliance Management: Assist customers in developing, implementing, and maintaining IAM policies, procedures, and governance frameworks to support regulatory compliance, industry standards, and best practices. 
• Training and Ongoing Support: Provide expert training and hands-on guidance to customer IT teams, empowering them to efficiently manage and maintain IAM solutions while resolving technical challenges and optimising performance. 
• Stakeholder Engagement and Cybersecurity Collaboration: Engage with key stakeholders, contribute to cybersecurity strategies, deliver presentations at industry events, and develop user-centric documentation to enhance understanding and adoption of IAM best practices. 
• Additional Responsibilities: Perform other duties as required to support project success and organisational objectives. 

• Proven experience in designing and implementing IAM solutions, including identity provisioning, single sign-on (SSO), and role-based access control (RBAC). 
• Strong understanding of IAM protocols, security standards, and compliance requirements, with experience collaborating with cybersecurity teams. 
• Ability to integrate IAM solutions with existing systems while ensuring minimal disruption to operations. 
• Excellent organisational and time management skills, with the ability to manage multiple projects and meet deadlines. 
• Strong written and verbal communication skills, capable of explaining technical concepts to both technical and non-technical audiences. 
• Experience developing user training materials and support resources, such as workshops, screencasts, blog posts, and case studies.
• Ability to train and support customer IT teams in managing and maintaining IAM solutions. 

• Familiarity with the AARC Blueprint Architecture and its implementation guidelines. 
• Knowledge of Python and Java, as well as infrastructure and configuration management tools like Ansible and Terraform.
• Experience with software development processes, including source control and issue tracking systems.
• Understanding of requirement gathering and feedback techniques.
• Knowledge of the GÉANT community and international Research and Education initiatives, such as the European Open Science Cloud, EuroHPC, and Erasmus+.